One of the tools we use frequently when developing PR and social media strategies for clients is PeerIndex – a “web technology company that is algorithmically mapping the social web”. They’ve analyzed 6.3 million people to date and growing rapidly.
Continue Reading..We’ve just created a poll below asking if any one channel is more important than another when dealing with a customer complaint.
Recent research suggests that companies are ignoring customer queries that come to them through social media channels like Twitter and Facebook.
Continue Reading..Following on from our last post about how you can get more value from LinkedIn, we thought it would be interesting to share with you (and create an easy-to-find bookmark for us) of the latest stats about the growth of LinkedIn.
Continue Reading..LinkedIn is a great corporate social networking tool. Its growth in Australia has been impressive over the last year – there are now more than 1.5 million professionals on LinkedIn in Australia (there’s more than 80 million worldwide) and the company is experiencing double digit growth.
Continue Reading..As many have found, new technology can seem pretty confusing if you’ve never used it before. This clip from 1994 showing NBC’s The Today Show presenters battling to get their heads around the ‘@’ sign and the internet (courtesy of Mumbrella).
Continue Reading..