Tag » social media experience

If a customer complaint falls in Twitter…

1 Comment April 11, 2011

We’ve just created a poll below asking if any one channel is more important than another when dealing with a customer complaint.

Recent research suggests that companies are ignoring customer queries that come to them through social media channels like Twitter and Facebook.

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We’re looking for a “twintern”

No Comments November 16, 2010

The Social PR Consultancy is recruiting for a “twintern” – an intern with a good, working understanding of social media tools such as Twitter, Facebook, blogs and other online community engagement tools.

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