Tag » Twitter

Social media weekly round-up: Facebook, event sharing and ROI

There’s been a lot of talk about Facebook in the past few weeks – a study has found 99% of mums are on Facebook! We look at more ways to measure your ROI and how the dollar value for events on Facebook has doubled in the past two years. We’ve also found some tips for optimising social media to drive more traffic to your website and how to keep those “likes” rolling in on Facebook.

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A philanthropic Follow Friday

It’s been a while since I’ve given a #FollowFriday and I usually suggest good Twitter accounts to follow directly on Twitter, but 140 characters doesn’t give much room to argue my case – and this one is really important.

Philanthropy can be hard when economic times are tough but this is something you can do that won’t cost you anything.

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Hootsuite: One of the best social media tools for business

One of the biggest fears I come across from businesses or government departments & agencies contemplating taking the leap into social media is the amount of time it will consume and whether or not they can afford the commitment required.

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Top social media names in Australian PR and marketing – ranked by PeerIndex

One of the tools we use frequently when developing PR and social media strategies for clients is PeerIndex – a “web technology company that is algorithmically mapping the social web”. They’ve analyzed 6.3 million people to date and growing rapidly.

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If a customer complaint falls in Twitter…

We’ve just created a poll below asking if any one channel is more important than another when dealing with a customer complaint.

Recent research suggests that companies are ignoring customer queries that come to them through social media channels like Twitter and Facebook.

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